aCerno Careers

Company Background:

aCerno is the only predictive targeting ad network. We help leading marketers create brand consideration and drive transactions based on targetable anonymous shopping and purchase behavior from more than 350 product manufacturers and multi-channel retailers. aCerno uses advanced analytics to describe who consumers are and predict what they’ll buy next.

Position Overview:

aCerno is looking for a highly motivated individual to join our team. You will experience the benefits of working at a start up – a small team of people with many years of direct marketing and Internet experience, a very focused mission, outstanding customers and as much responsibility as you demonstrate desire and capability to handle, without the funding risks typically encountered with start ups.

General Description:

Reporting to the Director of Quality Services, the Implementation Coordinator will generate and review ad tags as required.

• Generate ad tags for client websites
• Interface directly with clients to assure tags are correctly placed on their pages.
• QA customer pages to validate correct tags behavior
• Advocate quality in all contexts, focusing on the end-user/consumer experience
• Become tagging subject matter expert. The subject matter expert knows the nature of the tags inside and out and can answer any questions about the tags.

• Generate ad tags on a client by client basis as requested by account services and sales.
• Deliver tags to clients for insertion on their pages
• Review and assure quality of the tags on client’s pages.
• Interface with external clients to explain and assist in the tagging process
• Work directly with account services and sales to prioritize tag generation
• Track issues through resolution
• Communicate progress and quality status effectively both verbally and in written form

• Native ability to communicate clearly, precisely, and effectively, both written and verbal, to communicate status, and process to internal and external clients.
• Organized, methodical, and extremely detail oriented
• Ability to manage own schedule and work independently
• Team player, able to work with both technical and creative people

• Minimum 1 years experience in customer service for high traffic web sites or high traffic retail area
• Experience with HTML and JavaScript

• Experience with print, media or on line advertising.
• Experience in fast turn around activities
• Previous small company experience

Employee Benefit Package:

Our compensation and benefits offerings are competitive and include medical and dental insurance, 401(K), and three weeks of paid vacation. aCerno is an EEO employer.

Location:

This position is based in San Francisco with our other technology team members. Relocation and visa sponsorship are not available.

Contact:

Human Resources
2051 Dogwood Street
Suite 220
Louisville, CO 80027

e-mail: resumes@acerno.com

Please reference job #ICSF0408 in all correspondence. Please no telephone calls.