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New Customer Acquisition Case Study |
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Our mission at aCerno is maximizing
client ROI through effectively targeting users with predetermined
affinities
to our clients’ brands, products and services, AND providing
the numbers to prove this works. To that end, we present
our first public-domain case study, illustrating the uplift in
a traditional
online ad campaign through our new customer acquisition product,
aCerno Transaction Marketplace™.
This is just the first of many we will publish, and we hope the reader will get
a glimpse of the power of sophisticated data driven targeting to drive acquisition
of new customers. aCerno Transaction Marketplace targets based on actual user shopping behaviors
and marketing affinities, as derived through aCerno’s proprietary data
and analytics.
Results
aCerno Transaction Marketplace lifted conversion rates by a factor of 7.9x versus
RON (Run-Of-Network)
media campaign that targeted users based on site, placement and ad-unit
variables, not actual shopping behaviors or marketing affinities. aCerno Transaction Marketplace also delivered a higher number of online sales than RON online media
campaigns.
In other words, if the RON campaign is running at a 1.00% conversion rate,
that number should grow to 7.90% through our analytically-driven, highly-targeted
campaigns.
In addition to higher conversion rates, aCerno Transaction Marketplace also delivered a higher
number of online sales (2.88x higher) than the optimized RON online media campaign.
This is significant, as many times total conversions decline when RON campaigns
are optimized to increase conversions rates. aCerno Transaction Marketplace not only generates
higher absolute conversions but it does so at very efficient conversion rates.
The acquisition of new customers is a key priority for our clients, and aCerno
prides itself in delivering this cost-effectively. aCerno Transaction Marketplace campaigns
target
audiences that are 100% incremental to our clients' customer rosters.
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Acquisition Targeting Approach |
Conversions (Sales) Index |
Conversion Rate Index |
| Run-of-Network – Unoptimized* |
82 |
60 |
| Run-of-Network – Optimized |
100 |
100 |
| aCerno Transaction Marketplace Campaign |
288 |
790 |
*Campaign ran from Jan 12th to Jan 24th. All other campaigns ran from January
25th to February 7th.
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Notes:
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The RON campaigns and aCerno Transaction Marketplace campaigns
ran on two different media networks. Since the size and reach of each network
were considerable, we believe the audiences reached were of the same composition. |
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The same creatives and offers were delivered consistently
to the test and control audiences. |
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Impression volumes for aCerno Transaction Marketplace campaigns
were significantly less than RON campaigns. |
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Methodology
Between
January 12 and February 7, 2006, aCerno ran several online media campaigns
with varying targeting strategies designed to help quantify the incremental
lift generated through aCerno Transaction Marketplace new customer acquisition targeting.
These campaigns were run for a mid-sized, branded online retailing client
using the following approaches: |
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Standard Targeting:
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Run-of-Network – Untargeted media placements run across a broad
range of sites, placements and ad-units. |
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Optimized RON – Refined RON media placements
based on site, placement and ad-units that generated the highest conversion
rates. |
aCerno Transaction Marketplace:
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aCerno Transaction Marketplace – Media targeted to specific users
from aCerno’s proprietary co-operative database utilizing affinity
analytics to identify users with marketing affinities to the client’s
brand, products and services. |
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We analyzed the above campaigns with a focus on total conversions. As the
Results in the table clearly indicate, the aCerno Transaction Marketplace campaign
resulted in a 7.9x lift in conversion rates, as compared against Optimized
RON buys.
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Conclusion and Next Steps
aCerno Transaction Marketplacer campaign generated dramatically superior conversion
rates relative to online media campaigns that are only optimized at the site,
placement,
and ad-type level. The unique nature of aCerno’s Co-Op database gives
us the ability to target only those users that have an affinity for our clients’ products
and services. Through targeting high-affinity users/cookies, we are able
to drive incremental online sales at scale for our clients.
We hope you like what you see as we’re continually innovating ways for
our clients to reach consumers cost-effectively through marketing affinities.
To get started with maximizing your own ROI the aCerno way, or to learn more
about our offerings, please contact:
info@acerno.com.
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Background
The majority
of online graphical advertisements are purchased based on three primary types
of targeting methodologies:
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Inferred demographics of a particular publisher site
(e.g. age & gender) |
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Context/content of specific pages (e.g. auto, sports, business) |
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Size and functionality of the actual ad-unit (e.g. 728x90, rich
media) |
Typically, these online media plans are then optimized by tracking conversions
and redistributing impressions against the variables (publisher site, placement,
ad-unit) that exhibit the highest conversion rates.
aCerno believes this is an extremely inefficient advertising model and has solved
this dilemma by allowing marketers to identify and target only those users that
posses strong, predetermined, affinities with an advertiser’s own products
and/or services. Our “Affinity Marketing” campaigns target high-response
users identified from the tens-of-millions of recent shopping and purchase behaviors
contained in aCerno’s online Co-Op database.*
Through robust analytics and rigorous testing, large pools of “affinity
cookies” are identified and targeted with online media campaigns specifically
designed to drive sales for participating advertisers – regardless of site
demographics, page context or ad unit size and functionality. Our clients only
pay for actual conversions.
This case study was developed to show the incremental lift of aCerno’s
Affinity Marketing relative to the traditional optimized media campaigns noted
above.
*This data is provided from major online e-commerce
and retailers in return for the rights to run aCerno Transaction Marketplace campaigns.
This information
is
collected at the “cookie” level in adherence to all NAI privacy
standards and does not contain any Personally Identifiable Information (PII).
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